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Everything about our routes
- My travel area
  Connexxion provides bus and train transport in various transport areas.
- Bus stops and departure times
  Find the route, the planned departure times of your bus line or at a bus stop.
- Modes of transport
  In addition to the regular bus lines, there are other modes of transport to get you from A to B.
All our travel information
- Travel planner
  Explaination how you can easily plan your trip from A to B with our search engine.
- Transdev app
  The Transdev app makes your public transport journey as easy as possible.
- On route
  We try to provide our passengers with as much important travel information as possible.
- People with disabilities
  Are you dependent on a wheelchair, visually impaired or blind or do you have a companion? View the options.
- In the bus
  What can you take with you, what facilities do we offer and what rules apply on the bus?
Everything about tickets
- Subscriptions
  There are different types of subscriptions for regular travelers. Which one is most suitable for you?
- Individual tickets
  Individual tickets are available through the webshop, the Transdev app, or on the bus.
- OV-chipkaart
  With this card, you pay for all forms of public transportation in the Netherlands: bus, train, tram, or metro.
- Cost of traveling on balance or with OVpay
  If you want to travel on credit with your OV-chipkaart or check in and out with your debit card, read more about the costs or buy credit for your OV-chipkaart online.
- OVpay
  Use your contactless debit card, credit card or the payment app on your phone for checking in and out.
Everything about customer service
- Frequently asked questions
  Having difficulties? Look at our frequently asked questions.
- Lost and found
  Lost something in one of our buses? We will gladly try to help you find your property again.
- Refund
  Trip cancelled? Forget to check out? Something else happen? See if you are entitled to a refund.
- Contact
  You can call us, email us or send us a message on social media.
- Complaints
  Do you have a complaint about our services? We will gladly assist you.

Checking in and out

If you travel with your OV-chipkaart or a "cardboard OV-chipkaart", you will have to check in and out. Including those travelling with a free travel subscription.

At the start of your journey, hold the OV-chipkaart against the screen of the card reader in the bus. which can be recognised by the logo of the OV-chipkaart.

Changing buses with a paper card

Did you buy a paper ticket? And do you want to change buses? Then show the ticket to the bus driver when you change over. (Please note: whether you can change buses with a paper ticket depends on the terms and conditions of the ticket you bought).

Soon you can also check in and out with the barcode on the ticket.

More information about checking in and out with a barcode

Forgot to check out?

If you did not check out, for example due to a technical problem or because you forgot to do so, you can request a refund. This can be done in three simple steps via uitcheckgemist.nl.

Want to know if you missed a checkout? You can sign up for a Missed Alert Checkout. You can register for this email alert at www.uitcheckgemist.nl/melding.

            Please note: You can only do this a maximum of three trips per carrier, every half year (period January to June and July to December).
        