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Everything about our routes
- My travel area
  Connexxion provides bus and train transport in various transport areas.
- Bus stops and departure times
  Find the route, the planned departure times of your bus line or at a bus stop.
- Modes of transport
  In addition to the regular bus lines, there are other modes of transport to get you from A to B.
All our travel information
- Travel planner
  Explaination how you can easily plan your trip from A to B with our search engine.
- Transdev app
  The Transdev app makes your public transport journey as easy as possible.
- On route
  We try to provide our passengers with as much important travel information as possible.
- People with disabilities
  Are you dependent on a wheelchair, visually impaired or blind or do you have a companion? View the options.
- In the bus
  What can you take with you, what facilities do we offer and what rules apply on the bus?
Everything about tickets
- Subscriptions
  There are different types of subscriptions for regular travelers. Which one is most suitable for you?
- Individual tickets
  Individual tickets are available through the webshop, the Transdev app, or on the bus.
- OV-chipkaart
  With this card, you pay for all forms of public transportation in the Netherlands: bus, train, tram, or metro.
- Cost of traveling on balance or with OVpay
  If you want to travel on credit with your OV-chipkaart or check in and out with your debit card, read more about the costs or buy credit for your OV-chipkaart online.
- OVpay
  Use your contactless debit card, credit card or the payment app on your phone for checking in and out.
Everything about customer service
- Frequently asked questions
  Having difficulties? Look at our frequently asked questions.
- Lost and found
  Lost something in one of our buses? We will gladly try to help you find your property again.
- Refund
  Trip cancelled? Forget to check out? Something else happen? See if you are entitled to a refund.
- Contact
  You can call us, email us or send us a message on social media.
- Complaints
  Do you have a complaint about our services? We will gladly assist you.

Travelling with an e-ticket

E-tickets are tickets that you buy online via our website and will receive in an email. You can print them or download the digital file on your smartphone. The barcode must be scannable to be a valid ticket.

Visit the e-ticket shop

How does travelling with an e-ticket work?

Checking in and out

You can find a barcode on all our e-tickets. Use this barcode to check in and out in the bus.

Place the barcode underneath the validator in the bus.
Make sure the little red light of the validator hits the middle of the barcode.
As soon as the validator screen turns green, you can take a seat.
Repeat the steps above to check out when leaving the bus.

Please note: when presenting the e-ticket on your smartphone, make sure the brightness level of your screen is is high as possible.

Bring valid proof of identity

Always take your e-ticket and a valid identity document with you when you travel. You are obliged to be able to show both. The date on your e-ticket must correspond with your actual travel date. The following proofs of identity are valid at Connexxion:

Passport;
Driver's license;
Municipal or European identity card;
Wedding booklet.

Purchase and confirmation email

You can buy an e-ticket in our webshop. Once you have filled in the details, you can pay via iDeal, VISA, Mastercard (credit card only), American Express, Sofort Banking or Bancontact.
After payment, you will receive the e-ticket in your email within a few minutes. Sometimes the confirmation email is seen as spam, so check your unwanted emails as well. No confirmation email within a few minutes? Please contact our customer service.

Bought the wrong e-ticket?

Unfortunately, we are unable to refund an e-ticket or change the travel details on it.

Visit the e-ticket shop