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Everything about our routes
- My travel area
  Connexxion provides bus and train transport in various transport areas.
- Bus stops and departure times
  Find the route, the planned departure times of your bus line or at a bus stop.
- Modes of transport
  In addition to the regular bus lines, there are other modes of transport to get you from A to B.
All our travel information
- Plan your trip
  You can get all up-to-date travel information in various ways.
- Apps on your smartphone
  Plan a trip, request a transfer, book an OVflex bus and buy an M-ticket. Do it with an app.
- Checking in and out
  Always remember to check in and out! Even if you have a subscription.
- People with disabilities
  Are you dependent on a wheelchair, visually impaired or blind or do you have a companion? View the options.
- In the bus
  What can you take with you, what facilities do we offer and what rules apply on the bus?
- In the train
  Are you going to travel on our train? Here you can read what you can take with you and what facilities we offer.
Everything about tickets
- Subscriptions
  There are different types of subscriptions for those who travel regularly. Which one is right for you?
- Individual tickets
  In addition to travelling with an OV-chipkaart, you can also buy an individual ticket for the bus.
- Credit
  Do you want to travel on credit with your OV-chipkaart? Read more about the costs or buy credit online.
- Offers
  Read more about offers for events, special days or another promotions.
- OVpay
  Use your contactless debit card, credit card or the payment app on your phone for checking in and out.
Everything about customer service
- Frequently asked questions
  Having difficulties? Look at our frequently asked questions.
- Lost and found
  Lost something in one of our buses? We will gladly try to help you find your property again.
- Refund
  Trip cancelled? Forget to check out? Something else happen? See if you are entitled to a refund.
- Contact
  You can call us, email us or send us a message on social media.
- Complaints
  Do you have a complaint about our services? We will gladly assist you.

Manual to request a transfer

With the travel information app you can quickly an easily request a transfer. If possible, the connecting bus will wait for you!

Request a transfer

Is your bus delayed and are you going to miss a connecting bus? Request a transder with the travel information apps of Breng (Arnhem-Nijmegen region), Connexxion, Hermes and Overal (North Holland North).

You can only request a transfer if the connecting bus is scheduled to depart after the scheduled arrival time of your delayed bus. For example, if the bus is scheduled to arrive at the bus station at 10:14, you cannot request an interchange for a bus that is scheduled to depart from that bus station at 10:12. It is only possible if the connecting bus is due to leave at 10:14 or later. Buses wait a maximum of three minutes to avoid a "snowball" effect in the schedules of other buses.

How do you request a transfer?

Go to the department screen.
Find the stop where you want to get off the bus.
Give permission to share your GPS location. This allows the system to find the bus from which you are requesting a transfer.
If the system cannot find your bus you get a number of options. Choose the bus number where you are traveling with.
You receive a confirmation of your requested transfer. If you wish, you can also cancel your request here. You will also receive a conformation when your request meets the criteria of the transfer and that the bus is waiting for you at the transfer station.