• Everything about our routes
    • My travel area

      Connexxion provides bus and train transport in various transport areas.

    • Bus stops and departure times

      Find the route, the planned departure times of your bus line or at a bus stop.

    • Modes of transport

      In addition to the regular bus lines, there are other modes of transport to get you from A to B.

  • All our travel information
    • Plan your trip

      You can get all up-to-date travel information in various ways.

    • Transdev app

      The Transdev app is always evolving. New features are being added all the time. For example, we will soon link the app to the new OVpay service. Then you can easily plan and pay for your trip. So be sure to check back from time to time to see what features have been added!

    • Apps on your smartphone

      Plan a trip, request a transfer, book an OVflex bus and buy an M-ticket. Do it with an app.

    • Checking in and out

      Always remember to check in and out! Even if you have a subscription.

    • People with disabilities

      Are you dependent on a wheelchair, visually impaired or blind or do you have a companion? View the options.

    • In the bus

      What can you take with you, what facilities do we offer and what rules apply on the bus?

    • In the train

      Are you going to travel on our train? Here you can read what you can take with you and what facilities we offer.

  • Everything about tickets
    • Subscriptions

      There are different types of subscriptions for those who travel regularly. Which one is right for you?

    • Individual tickets

      In addition to travelling with an OV-chipkaart, you can also buy an individual ticket for the bus.

    • Credit

      Do you want to travel on credit with your OV-chipkaart? Read more about the costs or buy credit online.

    • Offers

      Read more about offers for events, special days or another promotions.

    • OVpay

      Use your contactless debit card, credit card or the payment app on your phone for checking in and out.

  • Everything about customer service
    • Frequently asked questions

      Having difficulties? Look at our frequently asked questions.

    • Lost and found

      Lost something in one of our buses? We will gladly try to help you find your property again.

    • Refund

      Trip cancelled? Forget to check out? Something else happen? See if you are entitled to a refund.

    • Contact

      You can call us, email us or send us a message on social media.

    • Complaints

      Do you have a complaint about our services? We will gladly assist you.

Our routes
Travel areas
Valleilijn
Checking in and out of the Valleilijn

Checking in and out of the Valleilijn

Please do not forget to always check and out! This is also for people travelling with a subscriptions. You must check in at the departure station and check out at the arrival station. You can use your OV-chipkaart or your contactless debit card. There are card readers on the platforms of all stations. You will recognise a card reader as it has an OV-chipkaart logo as well as the logo of your carrier on it.
Please be aware of which card reader you use. NS and Connexxion card readers are located at Amersfoort en Ede-Wageningen stations. When travelling with the Valleilijn train, use the card readers with Valleilijn/Connexxion logos. Not the ones with the NS logo!

Are you changing trains in Amersfoort or Ede-Wageningen to/from an NS train? Then you first have to check out with the carrier that brought you and then check in with the carrier that you are going to continue your journey with.

Forget to check out?

If you forgot to check out — for example, due to a malfunction or because you forgot to do so — you can request a refund. This can be done in three simple steps via uitcheckgemist.nl.

To know when you are entitled to it, you can sign up for a Missed Checkout Alert. Sign up for this email alert at www.uitcheckgemist.nl/melding.
Please note: Credit can be reclaimed for up to 3 trips per carrier per half year (periods January to June and July to December).

Blind and partially sighted

Blind and partially sighted people may correct all missed check-outs, unlike other passengers travelling with the NS Business Card. The Service Desk for the Blind & Partially Sighted can correct this. They are available via 0800 4848400 (free) or via email: serviceloket@ov-chipkaart.nl.

Related

Valleilijn tickets

What kind of tickets are available and how do I pay for them?

Read more

OVpay: checking in and out with your debit card

Use your contactless debit card, credit card or the payment app on your phone for checking in and out.

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