Checking in and out of the Valleilijn
Are you changing trains in Amersfoort or Ede-Wageningen to/from an NS train? Then you first have to check out with the carrier that brought you and then check in with the carrier that you are going to continue your journey with.

Forget to check out?
If you forgot to check out — for example, due to a malfunction or because you forgot to do so — you can request a refund. This can be done in three simple steps via uitcheckgemist.nl.To know when you are entitled to it, you can sign up for a Missed Checkout Alert. Sign up for this email alert at www.uitcheckgemist.nl/melding.
Blind and partially sighted
Blind and partially sighted people may correct all missed check-outs, unlike other passengers travelling with the NS Business Card. The Service Desk for the Blind & Partially Sighted can correct this. They are available via 0800 4848400 (free) or via email: serviceloket@ov-chipkaart.nl.Related
Valleilijn tickets
What kind of tickets are available and how do I pay for them?