FAQ's
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We make every effort to make public transportation as accessible as possible for everyone. Therefore, our regular buses are all equipped with a low step and a fold-out shelf for optimal accessibility. The buses also have an adapted area where a wheelchair can stand and be secured. When transporting our passengers, safety is always our first priority. Therefore, please note that not all types of (electric) wheelchairs are allowed on the bus and that different rules apply to our flex-buses and our neighbourhoud buses.
> Read more about accessibility for people with a mobility impairment -
Easily create a summary of your journeys, including VAT rates. You can use this summary straight away for your own records or share it with your employer.
- Via the @Transdev app: Link your debit card to the Transdev app and view all your journeys with Transdev, Connexxion, Bravo and Breng clearly organised in a single app.
- Via the OVpay travel overview: Open your bank statement and look for a debit for a journey you have made. Enter the 14-digit code (found after ‘NLOV’ on your bank statement) along with the debited amount. This will give you an overview of your travel details.
Want to claim travel expenses? Easily create an overview of your claims, including VAT percentages, which can also be used by your employer. See how to do this here. -
To use JAS or Schiphol Flex, you must be 18 years of age or older.
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You can visit the OVpay website for the latest developments, frequently asked questions and answers, and manuals.
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This website partly complies with the legal accessibility requirements (level A). This means that most of the website is suitable for people with a visual impairment. We will continue to work on the further improvement of the site in accordance with the accessibility requirements.
> Read more about accessibility for people with a visual impairment